ElderGrade
D

44.3/100

Below average

Susquehanna Health And Wellness Center

745 Old Chickies Hill Road, Columbia, PA 17512

CMS 2/5 stars #29 of 31 in Lancaster County (717) 684-7555
Certified beds
173
Occupancy
96%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $117,308 in federal fines

    CMS has fined this facility across 10 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 11.3/30 Staffing 13/30 Stability 9/15 Outcomes 9/15 Enforcement 2/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

11.3/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -6.7 for 36 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.44 total nurse hours per resident per day (national median 3.77)
  • 0.44 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 48% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $117,308 in federal fines across 10 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.03 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.44 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.78 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 47.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 36 citations

Last standard health inspection: July 25, 2025 (1 year ago).

G Mar 31, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Actual harm to a resident

E Jul 25, 2025 F0730

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

No actual harm, potential for more than minimal harm

E Jul 25, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Jul 25, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Jul 25, 2025 F0692

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

D Jul 25, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Jul 25, 2025 F0725

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

D Jul 25, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
ATWOOD, MARK Individual OPERATIONAL/MANAGERIAL CONTROL
MANDEL, AVITAL Individual OPERATIONAL/MANAGERIAL CONTROL
ATWOOD, MARK Individual ADP OF THE SNF
SNHHC LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
SAR FT FAMILY TR Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Susquehanna Health And Wellness Center

What is the ElderGrade for Susquehanna Health And Wellness Center? +

Susquehanna Health And Wellness Center holds an ElderGrade of D (44.3 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Susquehanna Health And Wellness Center? +

Residents receive an average of 3.03 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Susquehanna Health And Wellness Center been cited for harming residents? +

Yes. 3 of the 36 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Susquehanna Health And Wellness Center accept Medicaid? +

Yes, Susquehanna Health And Wellness Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.