ElderGrade
A

91.5/100

Excellent

St Anne's Retirement Community

3952 Columbia Avenue, Columbia, PA 17512

CMS 5/5 stars #8 of 31 in Lancaster County (717) 285-5443
Certified beds
119
Occupancy
62%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

24.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.88 total nurse hours per resident per day (national median 3.77)
  • 1.25 RN hours per resident per day
  • Weekend staffing drops 18% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 25% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.02 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.25 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.12 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 25.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: December 24, 2025 (7 months ago).

D Dec 24, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Dec 24, 2025 F0697

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

No actual harm, potential for more than minimal harm

D Dec 24, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Dec 7, 2023 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Dec 7, 2023 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
SPICHER, JAMES Individual CONTRACTED MANAGING EMPLOYEE
BARD, MICHELE Individual W-2 MANAGING EMPLOYEE
HOLLYWOOD, LISA Individual W-2 MANAGING EMPLOYEE
TURNBAUGH, MARY Individual W-2 MANAGING EMPLOYEE
BACHMAN, THERESA Individual CORPORATE DIRECTOR
GRAB, MICHAEL Individual CORPORATE DIRECTOR
HORNICK, JOAN Individual CORPORATE DIRECTOR
KENDIG, JAMES Individual CORPORATE DIRECTOR
KIELY, WILLIAM Individual CORPORATE DIRECTOR
LOVE, CHERYL Individual CORPORATE DIRECTOR
MARTIN, DONALD Individual CORPORATE DIRECTOR
PATTERSON, MATTHEW Individual CORPORATE DIRECTOR

What families say

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Common questions about St Anne's Retirement Community

What is the ElderGrade for St Anne's Retirement Community? +

St Anne's Retirement Community holds an ElderGrade of A (91.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at St Anne's Retirement Community? +

Residents receive an average of 5.02 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has St Anne's Retirement Community been cited for harming residents? +

No. None of the 5 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does St Anne's Retirement Community accept Medicaid? +

Yes, St Anne's Retirement Community is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.