61.9/100
Average
3550 West Americana Terrace, Boise, ID 83706
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$8,021 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: January 9, 2026 (7 months ago).
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
No actual harm, potential for more than minimal harm
Part of SUNTERRA SPRINGS, which operates 4 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| RMC ENTERPRISES LLC | Organization | DIRECT OWNERSHIP INTEREST | — |
| BALL VENTURES LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| BV OPERATIONS LLC. | Organization | INDIRECT OWNERSHIP INTEREST | — |
| BV PAC HOLDINGS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| DLB LEGACY LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| RMCE OPERATIONS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| BALL, ALLEN | Individual | INDIRECT OWNERSHIP INTEREST | — |
| BALL, CONNIE | Individual | INDIRECT OWNERSHIP INTEREST | — |
| BANGERTE, NATHAN | Individual | INDIRECT OWNERSHIP INTEREST | — |
| BANGERTER, DEE | Individual | INDIRECT OWNERSHIP INTEREST | — |
| BANGERTER, EDWARD | Individual | INDIRECT OWNERSHIP INTEREST | — |
| BANGERTER, JOHNATHAN | Individual | INDIRECT OWNERSHIP INTEREST | — |
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Sunterra Springs Riverview holds an ElderGrade of C (61.9 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.46 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 20 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.