ElderGrade
B

82.5/100

Above average

Idaho State Veterans Home - Boise

320 Collins Road, Boise, ID 83702

CMS 2/5 stars #2 of 14 in Ada County (208) 780-1600
Certified beds
122
Occupancy
62%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 24.5/30 Stability 9/15 Outcomes 9/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

24.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.05 total nurse hours per resident per day (national median 3.77)
  • 1.22 RN hours per resident per day
  • Weekend staffing drops 19% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 45% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.23 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.22 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.41 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.30%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 27 citations

Last standard health inspection: May 16, 2025 (1 year ago).

F May 16, 2025 F0641 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

F May 16, 2025 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

F May 16, 2025 F0839 From a complaint

Administration Deficiencies

Employ staff that are licensed, certified, or registered in accordance with state laws.

No actual harm, potential for more than minimal harm

F May 16, 2025 F0865 From a complaint

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

No actual harm, potential for more than minimal harm

F May 16, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

F May 16, 2025 F0940 From a complaint

Administration Deficiencies

Develop, implement, and/or maintain an effective training program for all new and existing staff members.

No actual harm, potential for more than minimal harm

D May 16, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D May 16, 2025 F0644 From a complaint

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
HOLLOWAY, RICKY Individual W-2 MANAGING EMPLOYEE
DIVISION OF VETERANS SERVICES Organization OPERATIONAL/MANAGERIAL CONTROL
DIVISION OF VETERANS SERVICES Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Idaho State Veterans Home - Boise

What is the ElderGrade for Idaho State Veterans Home - Boise? +

Idaho State Veterans Home - Boise holds an ElderGrade of B (82.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Idaho State Veterans Home - Boise? +

Residents receive an average of 4.23 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Idaho State Veterans Home - Boise been cited for harming residents? +

Yes. 2 of the 27 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Idaho State Veterans Home - Boise accept Medicaid? +

Yes, Idaho State Veterans Home - Boise is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.