ElderGrade
D

53/100

Below average

St Luke Residential Health Care Facility Inc

299 East River Road, Oswego, NY 13126

CMS 2/5 stars #3 of 4 in Oswego County (315) 342-3166
Certified beds
200
Occupancy
62%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 12/30 Staffing 13/30 Stability 9/15 Outcomes 9/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

12/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.5 total nurse hours per resident per day (national median 3.77)
  • 0.38 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 52% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.99 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.38 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.61 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 52.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 21 citations

Last standard health inspection: April 13, 2023 (3 years ago).

J Mar 14, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

G Mar 14, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Actual harm to a resident

G Mar 14, 2025 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

F Mar 14, 2025 F0725 From a complaint

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

E Mar 14, 2025 F0835 From a complaint

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

No actual harm, potential for more than minimal harm

D Mar 14, 2025 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Mar 14, 2025 F0800 From a complaint

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

No actual harm, potential for more than minimal harm

D Dec 28, 2023 F0693 From a complaint

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
GILL, CATHERINE Individual W-2 MANAGING EMPLOYEE
YOUNGS, SHELLY Individual W-2 MANAGING EMPLOYEE
CASWELL, BRIAN Individual CORPORATE DIRECTOR
FARFAGLIA, RICHARD Individual CORPORATE DIRECTOR
FRAWLEY, STEPHEN Individual CORPORATE DIRECTOR
NELSON, ALLISON Individual CORPORATE DIRECTOR
CULLINAN, MICHAEL Individual CORPORATE OFFICER
GILL, CATHERINE Individual CORPORATE OFFICER
MIRABITO, JEROME Individual CORPORATE OFFICER
POLLOCK, MICHAEL Individual CORPORATE OFFICER

What families say

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Common questions about St Luke Residential Health Care Facility Inc

What is the ElderGrade for St Luke Residential Health Care Facility Inc? +

St Luke Residential Health Care Facility Inc holds an ElderGrade of D (53 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at St Luke Residential Health Care Facility Inc? +

Residents receive an average of 2.99 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has St Luke Residential Health Care Facility Inc been cited for harming residents? +

Yes. 3 of the 21 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does St Luke Residential Health Care Facility Inc accept Medicaid? +

Yes, St Luke Residential Health Care Facility Inc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.