88/100
Excellent
Springbrook Center
300 Spring St, Westbrook, ME 04092
- Certified beds
- 123
- Occupancy
- 94%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$17,388 in federal fines
CMS has fined this facility across 2 penalty action(s).
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Our read on Springbrook Center
Springbrook Center runs 123 certified beds in Westbrook under corporate for-profit ownership, and its record splits sharply depending on where you look. Nurse staffing sits at 3.79 hours per resident day, slightly under the national average of 3.86, and weekend coverage drops about 8% below the home's own weekday levels, worth asking about if your family visits or calls on Saturdays and Sundays. Staff turnover is 34.5%, noticeably better than the 45.8% national figure, so the people caring for residents tend to stick around longer than at the typical home. The inspection side is the real concern: a 1-out-of-5 health inspection rating, 30 deficiencies on the current record, including 2 at the harm or jeopardy level and 1 abuse-related, plus $17,388 in fines across two penalties. The last inspection was July 19, 2024. Strong quality measure scores and stable staffing don't erase that history.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
22/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.8 total nurse hours per resident per day (national median 3.77)
- →1.24 RN hours per resident per day
- →Weekend staffing drops 8% against weekdays
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →35% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
6/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$17,388 in federal fines across 2 action(s)
- →-2 for 1 denial(s) of Medicare payment for new admissions
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: July 19, 2024 (2 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of GENESIS HEALTHCARE, which operates 184 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Springbrook Center
What is the ElderGrade for Springbrook Center? +
Springbrook Center holds an ElderGrade of A (88 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Springbrook Center? +
Residents receive an average of 3.79 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Springbrook Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Springbrook Center accept Medicaid? +
Yes, Springbrook Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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