ElderGrade
F

34/100

Poor

Sistersville Center

201 Wood Street, Sistersville, WV 26175

CMS 1/5 stars (304) 652-1032
Certified beds
68
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 5 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $38,255 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 0/30 Staffing 10/30 Stability 10/15 Outcomes 9/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 4 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -10 for 46 total citations against a national median of 17

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.94 total nurse hours per resident per day (national median 3.77)
  • 0.68 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

10/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 39% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $38,255 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.01 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.68 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.81 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 38.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 68 citations

Last standard health inspection: April 2, 2026 (4 months ago).

E Apr 2, 2026 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0561

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0607

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0730

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0842

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of GENESIS HEALTHCARE, which operates 185 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BERG, MICHAEL Individual CORPORATE OFFICER
BARBER, VALERIE Individual OPERATIONAL/MANAGERIAL CONTROL
MORRIS, DIANE Individual OPERATIONAL/MANAGERIAL CONTROL
MORRIS, DIANE Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
GENESIS OPERATIONS LLC Organization ADP OF THE SNF
BARBER, VALERIE Individual ADP OF THE SNF
MORRIS, DIANE Individual ADP OF THE SNF
FC-GEN OPERATIONS INVESTMENT LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GEN OPERATIONS I LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GEN OPERATIONS II LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GENESIS HEALTHCARE INC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GENESIS HEALTHCARE LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Sistersville Center

What is the ElderGrade for Sistersville Center? +

Sistersville Center holds an ElderGrade of F (34 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Sistersville Center? +

Residents receive an average of 3.01 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Sistersville Center been cited for harming residents? +

Yes. 5 of the 68 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Sistersville Center accept Medicaid? +

Yes, Sistersville Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.