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B

73.5/100

Above average

Shepherd Of The Hills Living Center

996 State Highway 248, Branson, MO 65616

CMS 2/5 stars #1 of 3 in Taney County (417) 334-6431
Certified beds
100
Occupancy
76%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Shepherd Of The Hills Living Center

Shepherd Of The Hills Living Center runs 100 certified beds in Branson under for-profit LLC ownership, and its staffing is the weak point: 3.38 nurse hours per resident day against a national average of 3.86, with weekends about 19% thinner than its own weekdays. Annual turnover of 55.6% sits well above the 45.8% national figure, so the people caring for residents keep changing. The inspection record backs that up, 30 deficiencies, including one at harm level and two related to abuse, with the most recent inspection in February 2026. Quality measures score well, but that staffing shortfall is the thing to ask about directly.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing16.5/30Stability5/15Outcomes12/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

16.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.2 total nurse hours per resident per day (national median 3.77)
  • →0.28 RN hours per resident per day
  • →Weekend staffing drops 19% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →56% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.38 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.28 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.75 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover55.60%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 13, 2026 (8 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of JAMES & JUDY LINCOLN, which operates 56 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Shepherd Of The Hills Living Center

What is the ElderGrade for Shepherd Of The Hills Living Center? +

Shepherd Of The Hills Living Center holds an ElderGrade of B (73.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Shepherd Of The Hills Living Center? +

Residents receive an average of 3.38 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Shepherd Of The Hills Living Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Shepherd Of The Hills Living Center accept Medicaid? +

Yes, Shepherd Of The Hills Living Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.