ElderGrade
A

94/100

Excellent

Shenandoah Valley Westminster Canterbury

300 Westminster Canterbury Dr, Winchester, VA 22603

CMS 4/5 stars #1 of 3 in Frederick County (540) 665-0156
Certified beds
51
Occupancy
86%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • No citations recorded in the last 3 years

Staffing

27/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.47 total nurse hours per resident per day (national median 3.77)
  • 0.63 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 25% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.65 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.63 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.14 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 25.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 28 citations

Last standard health inspection: March 23, 2023 (3 years ago).

F Mar 23, 2023 F0882

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

No actual harm, potential for more than minimal harm

E Mar 23, 2023 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E Mar 23, 2023 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

E Mar 23, 2023 F0697

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

No actual harm, potential for more than minimal harm

E Mar 23, 2023 F0757

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

No actual harm, potential for more than minimal harm

E Mar 23, 2023 F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...

No actual harm, potential for more than minimal harm

D Mar 23, 2023 F0625

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

No actual harm, potential for more than minimal harm

D Mar 23, 2023 F0655

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
HEISHMANN, ANDREW Individual CORPORATE DIRECTOR
THOMAS, MICHELLE Individual CORPORATE DIRECTOR
SHILEY, GLORIA Individual CORPORATE OFFICER
WERNECKE, DUANE Individual CORPORATE OFFICER
HEISHMANN, ANDREW Individual OPERATIONAL/MANAGERIAL CONTROL
PATTERSON, PAIGE Individual OPERATIONAL/MANAGERIAL CONTROL
SHILEY, GLORIA Individual OPERATIONAL/MANAGERIAL CONTROL
THOMAS, MICHELLE Individual OPERATIONAL/MANAGERIAL CONTROL
WERNECKE, DUANE Individual OPERATIONAL/MANAGERIAL CONTROL
HEISHMANN, ANDREW Individual ADP OF THE SNF
PATTERSON, PAIGE Individual ADP OF THE SNF
SHILEY, GLORIA Individual ADP OF THE SNF

What families say

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Common questions about Shenandoah Valley Westminster Canterbury

What is the ElderGrade for Shenandoah Valley Westminster Canterbury? +

Shenandoah Valley Westminster Canterbury holds an ElderGrade of A (94 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Shenandoah Valley Westminster Canterbury? +

Residents receive an average of 5.65 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Shenandoah Valley Westminster Canterbury been cited for harming residents? +

No. None of the 28 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Shenandoah Valley Westminster Canterbury accept Medicaid? +

Yes, Shenandoah Valley Westminster Canterbury is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.