64/100
Average
Samaritan Nursing And Rehab
531 E Washington St, West Bend, WI 53095
- Certified beds
- 131
- Occupancy
- 59%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$236,983 in federal fines
CMS has fined this facility across 3 penalty action(s).
Nursing staff turnover of 76%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Samaritan Nursing And Rehab
Samaritan runs a genuine split personality. The nursing hours are real, 4.95 per resident per day, roughly 28% above the national average, and weekends thin out about 15% from that weekday level, which is a normal dip. But 75.7% of staff turned over in a year against a national 45.8%, so those hours keep getting delivered by new faces. Then there's the record. Fifty-seven deficiencies, four serious enough to put residents in harm's way, eight tied to abuse. Two fines totaling $210,298. The health inspection rating sits at the bottom of CMS's scale, and the last inspection was January 2025. A corporation owns it. Good staffing numbers don't erase a paper trail like that.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
26/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.52 total nurse hours per resident per day (national median 3.77)
- →1.28 RN hours per resident per day
- →Weekend staffing drops 15% against weekdays
Staff stability
2/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →76% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$236,983 in federal fines across 3 action(s)
- →-0 for 1 denial(s) of Medicare payment for new admissions
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: May 18, 2026 (5 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of SHLOMO HOFFMAN, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Samaritan Nursing And Rehab
What is the ElderGrade for Samaritan Nursing And Rehab? +
Samaritan Nursing And Rehab holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Samaritan Nursing And Rehab? +
Residents receive an average of 4.95 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Samaritan Nursing And Rehab been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Samaritan Nursing And Rehab accept Medicaid? +
Yes, Samaritan Nursing And Rehab is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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