ElderGrade
B

81/100

Above average

Saint Josephs Living Center, Inc.

14 Club Rd, Windham, CT 06280

CMS 3/5 stars #3 of 8 in Northeastern Ct County (860) 456-1107
Certified beds
120
Occupancy
91%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $13,065 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.92 total nurse hours per resident per day (national median 3.77)
  • 0.72 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 33% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $13,065 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.91 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.72 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.61 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 32.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 22 citations

Last standard health inspection: December 10, 2024 (1 year ago).

G Apr 1, 2026 F0697 From a complaint

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Actual harm to a resident

D Apr 1, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

E Dec 10, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Dec 10, 2024 F0561

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

D Dec 10, 2024 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Dec 10, 2024 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Dec 10, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Dec 10, 2024 F0692

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
CHELSEA JEWISH LIFECARE INC Organization 5% OR GREATER MORTGAGE INTEREST
CHELSEA JEWISH LIFECARE INC Organization 5% OR GREATER SECURITY INTEREST
BERMAN, ADAM Individual CORPORATE DIRECTOR
FIEBELKORN, DOUGLAS Individual CORPORATE DIRECTOR
GALLUP, LORRAINE Individual CORPORATE DIRECTOR
GOLDSMITH, SUSAN Individual CORPORATE DIRECTOR
LAPOINTE, LAURENCE Individual CORPORATE DIRECTOR
MILEWSKA, NANCY Individual CORPORATE DIRECTOR
MULLEN, ELIZABETH Individual CORPORATE DIRECTOR
REIDY, RICHARD Individual CORPORATE DIRECTOR
SANTERRE, JENNIFER Individual CORPORATE DIRECTOR
SPIEKER, A. GARY Individual CORPORATE DIRECTOR

What families say

Write a review

No family reviews yet for Saint Josephs Living Center, Inc.. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Saint Josephs Living Center, Inc.

What is the ElderGrade for Saint Josephs Living Center, Inc.? +

Saint Josephs Living Center, Inc. holds an ElderGrade of B (81 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Saint Josephs Living Center, Inc.? +

Residents receive an average of 3.91 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Saint Josephs Living Center, Inc. been cited for harming residents? +

Yes. 1 of the 22 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Saint Josephs Living Center, Inc. accept Medicaid? +

Yes, Saint Josephs Living Center, Inc. is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.