ElderGrade
B

76.7/100

Above average

Resthaven Care Center

280 W 40Th St, Holland, MI 49423

CMS 3/5 stars #2 of 6 in Allegan County (616) 796-3600
Certified beds
145
Occupancy
95%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

24.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -1.8 for 22 total citations against a national median of 17

Staffing

20.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.96 total nurse hours per resident per day (national median 3.77)
  • 0.55 RN hours per resident per day
  • Weekend staffing drops 16% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 36% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record
  • -2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.33 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.55 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.61 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 35.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 29 citations

Last standard health inspection: June 25, 2025 (1 year ago).

G Aug 5, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

E Jun 25, 2025 F0568

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

No actual harm, potential for more than minimal harm

E Jun 25, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
OLD NATIONAL BANK Organization 5% OR GREATER MORTGAGE INTEREST
BAUMANN, NATHAN Individual CORPORATE DIRECTOR
CARLSON, ROBERT Individual CORPORATE DIRECTOR
HOFMEYER, TERRY Individual CORPORATE DIRECTOR
KLEINHEKSEL, BARBARA Individual CORPORATE DIRECTOR
LUTZ, DAVID Individual CORPORATE DIRECTOR
MARTIN, SAMUEL Individual CORPORATE DIRECTOR
MULDER, PHILIP Individual CORPORATE DIRECTOR
RIEKSE, TOM Individual CORPORATE DIRECTOR
STERKEN, ANN Individual CORPORATE DIRECTOR
VANDERKLOK, KEVIN Individual CORPORATE DIRECTOR
VANPUTTEN, PAM Individual CORPORATE DIRECTOR

What families say

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Common questions about Resthaven Care Center

What is the ElderGrade for Resthaven Care Center? +

Resthaven Care Center holds an ElderGrade of B (76.7 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Resthaven Care Center? +

Residents receive an average of 4.33 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Resthaven Care Center been cited for harming residents? +

Yes. 1 of the 29 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Resthaven Care Center accept Medicaid? +

Yes, Resthaven Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.