90/100
Excellent
Regency Omak
901 Shumway Rd, Omak, WA 98841
- Certified beds
- 56
- Occupancy
- 74%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Regency Omak
Regency Omak runs on better-than-average nurse coverage, 4.04 hours per resident day against a national figure of 3.86, and staff tend to stick around, with turnover at 39.1% compared to 45.8% nationally. The weekend dip is worth asking about, though: hours drop roughly 14% from weekday levels, which is when families often notice less attention. The inspection record is where the picture gets more mixed. Nineteen deficiencies are on file, including one at the harm level and two tied to abuse, even though the last survey came back in January 2026. A corporation owns the 56-bed building, so ask how those abuse-related findings were resolved and what weekend coverage actually looks like on the floor.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
26/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.56 total nurse hours per resident per day (national median 3.77)
- →0.87 RN hours per resident per day
- →Weekend staffing drops 14% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →39% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: January 24, 2026 (9 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of REGENCY PACIFIC MANAGEMENT, which operates 27 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Regency Omak
What is the ElderGrade for Regency Omak? +
Regency Omak holds an ElderGrade of A (90 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Regency Omak? +
Residents receive an average of 4.04 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Regency Omak been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Regency Omak accept Medicaid? +
Yes, Regency Omak is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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