ElderGrade
B

77/100

Above average

Regency At Lansing West

12200 Broadbent, Lansing, MI 48917

CMS 4/5 stars #3 of 4 in Eaton County (517) 731-6200
Certified beds
120
Occupancy
89%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 26/30 Staffing 17/30 Stability 12/15 Outcomes 12/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

17/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.5 total nurse hours per resident per day (national median 3.77)
  • 1.05 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 44% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.74 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 1.05 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.34 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 44.30%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 23 citations

Last standard health inspection: August 13, 2025 (1 year ago).

D Mar 5, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Mar 5, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

G Feb 20, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

D Jan 3, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Jul 26, 2024 F0582

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, potential for more than minimal harm

D Jul 26, 2024 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Jul 26, 2024 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

D Jul 26, 2024 F0770

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CIENA HEALTHCARE/LAUREL HEALTH CARE, which operates 82 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 Organization DIRECT OWNERSHIP INTEREST
QAZI, MOHAMMAD Individual INDIRECT OWNERSHIP INTEREST
KHAN, ANIS Individual MANAGING CONTROL - GOVERNING BODY
QAZI, MOHAMMAD Individual MANAGING CONTROL - GOVERNING BODY
CIENA HEALTHCARE MANAGEMENT INC Organization OPERATIONAL/MANAGERIAL CONTROL
AMLOG, MICHAEL Individual OPERATIONAL/MANAGERIAL CONTROL
BRZAK, MATTHEW Individual OPERATIONAL/MANAGERIAL CONTROL
KHAN, ANIS Individual OPERATIONAL/MANAGERIAL CONTROL
QAZI, MOHAMMAD Individual OPERATIONAL/MANAGERIAL CONTROL
CIENA HEALTHCARE MANAGEMENT INC Organization ADP OF THE SNF
EATON SENIOR LEASING, LLC Organization ADP OF THE SNF
MOHAMMAD A QAZI LIVING TRUST DATED 09/26/97 Organization ADP OF THE SNF

What families say

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Common questions about Regency At Lansing West

What is the ElderGrade for Regency At Lansing West? +

Regency At Lansing West holds an ElderGrade of B (77 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Regency At Lansing West? +

Residents receive an average of 3.74 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Regency At Lansing West been cited for harming residents? +

Yes. 2 of the 23 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Regency At Lansing West accept Medicaid? +

Yes, Regency At Lansing West is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.