ElderGrade
F

34.3/100

Poor

Pruitthealth - Palmyra

1904 Palmyra Road, Albany, GA 31702

CMS 1/5 stars #2 of 2 in Dougherty County (229) 883-0500
Certified beds
250
Occupancy
78%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $48,909 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

5.8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 4 immediate-jeopardy citation(s) in the last 3 years
  • -4.2 for 29 total citations against a national median of 17

Staffing

11.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.41 total nurse hours per resident per day (national median 3.77)
  • 0.35 RN hours per resident per day
  • Weekend staffing drops 15% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 48% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $48,909 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.51 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.35 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.97 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 47.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 32 citations

Last standard health inspection: November 24, 2025 (8 months ago).

E Nov 24, 2025 F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

No actual harm, potential for more than minimal harm

D Nov 24, 2025 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Nov 24, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Nov 24, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Nov 24, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Nov 24, 2025 F0805

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

No actual harm, potential for more than minimal harm

K May 29, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Immediate jeopardy to resident health or safety

K May 29, 2025 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Immediate jeopardy to resident health or safety

Who owns this home

Full record

Part of PRUITTHEALTH, which operates 99 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BURNETT, KENNETH Individual W-2 MANAGING EMPLOYEE
FALLAW, RICHARD Individual W-2 MANAGING EMPLOYEE
PRUITT, NEIL Individual CORPORATE DIRECTOR
PRUITT, NEIL Individual CORPORATE OFFICER
PRUITT, NEIL Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Pruitthealth - Palmyra

What is the ElderGrade for Pruitthealth - Palmyra? +

Pruitthealth - Palmyra holds an ElderGrade of F (34.3 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pruitthealth - Palmyra? +

Residents receive an average of 3.51 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pruitthealth - Palmyra been cited for harming residents? +

Yes. 4 of the 32 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Pruitthealth - Palmyra accept Medicaid? +

Yes, Pruitthealth - Palmyra is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.