ElderGrade
F

39.8/100

Poor

Pruitthealth - Lilburn

788 Indian Trail Road, Lilburn, GA 30047

CMS 1/5 stars #11 of 11 in Gwinnett County (770) 923-2020
Certified beds
152
Occupancy
78%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $59,423 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 9.3/30 Staffing 6.5/30 Stability 9/15 Outcomes 12/15 Enforcement 3/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

9.3/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years
  • -0.7 for 19 total citations against a national median of 17

Staffing

6.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.6 total nurse hours per resident per day (national median 3.77)
  • 0.54 RN hours per resident per day
  • Weekend staffing drops 15% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 49% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $59,423 in federal fines across 1 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.02 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.54 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.56 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 48.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 23 citations

Last standard health inspection: May 15, 2025 (1 year ago).

E May 15, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D May 15, 2025 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D May 15, 2025 F0605 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

D May 15, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D May 15, 2025 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D May 15, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D May 15, 2025 F0806 From a complaint

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

No actual harm, potential for more than minimal harm

E Jan 18, 2024 F0947

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PRUITTHEALTH, which operates 99 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
SMITH, TONI Individual W-2 MANAGING EMPLOYEE
PRUITT, NEIL Individual CORPORATE DIRECTOR
PRUITT, NEIL Individual CORPORATE OFFICER
PRUITT, NEIL Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Pruitthealth - Lilburn

What is the ElderGrade for Pruitthealth - Lilburn? +

Pruitthealth - Lilburn holds an ElderGrade of F (39.8 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pruitthealth - Lilburn? +

Residents receive an average of 3.02 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pruitthealth - Lilburn been cited for harming residents? +

Yes. 3 of the 23 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Pruitthealth - Lilburn accept Medicaid? +

Yes, Pruitthealth - Lilburn is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.