ElderGrade
C

55/100

Average

Pleasant Valley Healthcare And Rehabilitation Cent

1525 Pleasant Valley Rd, Garland, TX 75040

CMS 2/5 stars #34 of 81 in Dallas County (972) 496-8800
Certified beds
124
Occupancy
62%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $53,393 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

10/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.53 total nurse hours per resident per day (national median 3.77)
  • 0.56 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 33% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $53,393 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.36 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.56 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.00 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 33.30%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 20 citations

Last standard health inspection: April 25, 2025 (1 year ago).

E Dec 19, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Apr 25, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Apr 25, 2025 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D Apr 25, 2025 F0645 From a complaint

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D Apr 25, 2025 F0690 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Apr 25, 2025 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Apr 25, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

J Sep 14, 2024 F0698 From a complaint

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Immediate jeopardy to resident health or safety

Who owns this home

Full record

Part of THE ENSIGN GROUP, which operates 346 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
PETERSON, SKYLER Individual MANAGING CONTROL - GOVERNING BODY
SHARMA, NEERAJ Individual MANAGING CONTROL - GOVERNING BODY
BURNAM, SOON Individual CORPORATE OFFICER
KEETCH, CHAD Individual CORPORATE OFFICER
WRIGHT, LABAN Individual CORPORATE OFFICER
PRIMROSE HEALTHCARE, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
PETERSON, SKYLER Individual OPERATIONAL/MANAGERIAL CONTROL
SHARMA, NEERAJ Individual OPERATIONAL/MANAGERIAL CONTROL
ENSIGN SERVICES INC Organization ADP OF THE SNF
PRIMROSE HEALTHCARE, INC. Organization ADP OF THE SNF
PETERSON, SKYLER Individual ADP OF THE SNF
SHARMA, NEERAJ Individual ADP OF THE SNF

What families say

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Common questions about Pleasant Valley Healthcare And Rehabilitation Cent

What is the ElderGrade for Pleasant Valley Healthcare And Rehabilitation Cent? +

Pleasant Valley Healthcare And Rehabilitation Cent holds an ElderGrade of C (55 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pleasant Valley Healthcare And Rehabilitation Cent? +

Residents receive an average of 3.36 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pleasant Valley Healthcare And Rehabilitation Cent been cited for harming residents? +

Yes. 3 of the 20 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Pleasant Valley Healthcare And Rehabilitation Cent accept Medicaid? +

Yes, Pleasant Valley Healthcare And Rehabilitation Cent is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.