ElderGrade
B

80.2/100

Above average

Pine View Care Center

400 County Rd R, Black River Falls, WI 54615

CMS 3/5 stars #1 of 2 in Jackson County (715) 284-5396
Certified beds
95
Occupancy
35%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 28.2/30 Staffing 22/30 Stability 15/15 Outcomes 5/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

28.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -1.8 for 22 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.21 total nurse hours per resident per day (national median 3.77)
  • 1.04 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 32% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.89 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.04 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.48 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 32.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 22 citations

Last standard health inspection: September 17, 2025 (11 months ago).

F Apr 29, 2026 F0802 From a complaint

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0557 From a complaint

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Apr 29, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D Mar 23, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of REAL PROPERTY HEALTH FACILITIES, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
SUTTER, LESLIE Individual W-2 MANAGING EMPLOYEE
HAWORTH, ALBERT Individual CORPORATE OFFICER
MARSH, DAWN Individual CORPORATE OFFICER
REAL PROPERTY HEALTH FACILITIES CORP Organization OPERATIONAL/MANAGERIAL CONTROL
HAWORTH, ALBERT Individual OPERATIONAL/MANAGERIAL CONTROL
MARSH, DAWN Individual OPERATIONAL/MANAGERIAL CONTROL
CHRISTINA JAYNE PENN MANAGEMENT TRUST Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
PENN, CHRISTINA Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

Write a review

No family reviews yet for Pine View Care Center. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Pine View Care Center

What is the ElderGrade for Pine View Care Center? +

Pine View Care Center holds an ElderGrade of B (80.2 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pine View Care Center? +

Residents receive an average of 3.89 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pine View Care Center been cited for harming residents? +

No. None of the 22 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Pine View Care Center accept Medicaid? +

Yes, Pine View Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.