ElderGrade
B

79/100

Above average

Pilgrim Place Health Services Center

721 Harrison Ave, Claremont, CA 91711

CMS 3/5 stars #48 of 369 in Los Angeles County (909) 399-5500
Certified beds
62
Occupancy
95%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 52 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.56 total nurse hours per resident per day (national median 3.77)
  • 0.55 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 40% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.41 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.55 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.87 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 39.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 52 citations

Last standard health inspection: December 5, 2025 (8 months ago).

E Dec 5, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

E Dec 5, 2025 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

E Dec 5, 2025 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

E Dec 5, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E Dec 5, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

E Dec 5, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Dec 5, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Dec 5, 2025 F0881

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
CALIFORNIA MUNICIPAL FINANCE AUTHORITY Organization 5% OR GREATER SECURITY INTEREST
BOLDING, RONALD Individual W-2 MANAGING EMPLOYEE
MORABITO, AUDREY Individual W-2 MANAGING EMPLOYEE
RODAS, RICHARD Individual W-2 MANAGING EMPLOYEE
BLAY, KRIS Individual CORPORATE DIRECTOR
DAWES, MAISIE Individual CORPORATE DIRECTOR
DWYRE, JILL Individual CORPORATE DIRECTOR
HELD, KAY Individual CORPORATE DIRECTOR
MCPHERSON-VENTURA, DARLENE Individual CORPORATE DIRECTOR
SHAPIRO, DIANE Individual CORPORATE DIRECTOR
WALKER, ELAINE Individual CORPORATE DIRECTOR
BOLDING, RONALD Individual CORPORATE OFFICER

What families say

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Common questions about Pilgrim Place Health Services Center

What is the ElderGrade for Pilgrim Place Health Services Center? +

Pilgrim Place Health Services Center holds an ElderGrade of B (79 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pilgrim Place Health Services Center? +

Residents receive an average of 4.41 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pilgrim Place Health Services Center been cited for harming residents? +

No. None of the 52 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Pilgrim Place Health Services Center accept Medicaid? +

Yes, Pilgrim Place Health Services Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.