64/100
Average
Pheasant Ridge Nursing And Rehabilitation
4355 Pheasant Ridge Road, Roanoke, VA 24014
- Certified beds
- 101
- Occupancy
- 87%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$235,820 in federal fines
CMS has fined this facility across 1 penalty action(s).
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Our read on Pheasant Ridge Nursing And Rehabilitation
Pheasant Ridge runs on thinner staffing than most homes you'd compare it to, about 3.27 nurse hours per resident each day against a national average near 3.86, and weekends drop roughly another 12% below its own weekday coverage. That gap matters most on Saturdays and Sundays, when families tend to visit and notice. Staff turnover sits at 53.8%, well above the 45.8% national figure, so the people caring for residents change often. The health inspection record shows 32 deficiencies, five of them serious enough to involve harm or jeopardy, though none are abuse-related. A January 2024 inspection is recent, and the 4/5 quality measure score suggests some clinical benchmarks are being met. But low staffing and high turnover weigh heavily against that.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
15/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.45 total nurse hours per resident per day (national median 3.77)
- →0.64 RN hours per resident per day
- →Weekend staffing drops 12% against weekdays
Staff stability
7/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →54% of nursing staff left in the last year
- →-2 for 3 administrator departures
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
0/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$235,820 in federal fines across 1 action(s)
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: January 19, 2024 (2 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of AVARDIS HEALTH, which operates 38 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Pheasant Ridge Nursing And Rehabilitation
What is the ElderGrade for Pheasant Ridge Nursing And Rehabilitation? +
Pheasant Ridge Nursing And Rehabilitation holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Pheasant Ridge Nursing And Rehabilitation? +
Residents receive an average of 3.27 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Pheasant Ridge Nursing And Rehabilitation been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Pheasant Ridge Nursing And Rehabilitation accept Medicaid? +
Yes, Pheasant Ridge Nursing And Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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