94.5/100
Excellent
3837 Brandon Avenue Sw, Roanoke, VA 24018
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: September 8, 2023 (2 years ago).
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| DURAN-BALLEN, J ESTEBAN | Individual | CORPORATE DIRECTOR | — |
| DOWNS, CHARLES | Individual | CORPORATE OFFICER | — |
| HICKLIN, JENNIFER | Individual | CORPORATE OFFICER | — |
| VIRGINIA LUTHERAN HOMES, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| DOWNS, CHARLES | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| DURAN-BALLEN, J ESTEBAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| SANDY, PHILLIP | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| VIRGINIA LUTHERAN HOMES, INC. | Organization | ADP OF THE SNF | — |
| DURAN-BALLEN, J ESTEBAN | Individual | ADP OF THE SNF | — |
| MITCHELL, WILLIAM | Individual | ADP OF THE SNF | — |
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Brandon Oaks Nursing And Rehabilitation Center holds an ElderGrade of A (94.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 5.40 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 12 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Brandon Oaks Nursing And Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.