84/100
Above average
Penfield Place
1700 Penfield Road, Penfield, NY 14526
- Certified beds
- 48
- Occupancy
- 94%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Penfield Place
Penfield Place runs a tight ship on the clinical side, its last inspection was in January 2025, and nine deficiencies on record with none at the harm level is a good place to be. That abuse-related citation is the one blemish worth asking about directly. Nurse staffing sits at 4.49 hours per resident day, about 16 percent above the national average, though weekends dip roughly 14 percent below its own weekday levels, so coverage isn't perfectly even. Staff turnover at 51 percent runs above the 45.8 percent national figure, which matters for continuity when you're talking about 48 beds and a for-profit individual owner. Good inspection and quality numbers; the questions here are about consistency and retention.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
20/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.86 total nurse hours per resident per day (national median 3.77)
- →0.63 RN hours per resident per day
- →Weekend staffing drops 14% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →51% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: January 31, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of HURLBUT CARE, which operates 13 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
Write a reviewNo family reviews yet for Penfield Place. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about Penfield Place
What is the ElderGrade for Penfield Place? +
Penfield Place holds an ElderGrade of B (84 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Penfield Place? +
Residents receive an average of 4.49 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Penfield Place been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Penfield Place accept Medicaid? +
Yes, Penfield Place is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
- Add another