80.6/100
Above average
107 East Lone Pine Drive, Payson, AZ 85541
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: March 7, 2025 (1 year ago).
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
No actual harm, potential for more than minimal harm
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care/assistance for a resident with a prosthesis.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
No actual harm, potential for more than minimal harm
Part of LIFE CARE CENTERS OF AMERICA, which operates 194 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| DEVELOPERS INVESTMENT COMPANY INC | Organization | DIRECT OWNERSHIP INTEREST | — |
| PRESTON, FORREST | Individual | INDIRECT OWNERSHIP INTEREST | — |
| BUTNER, NANCY | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| KEENOM, STEPHANIE | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| WILLIAMS, JERMAINE | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| CROSS, CINDY | Individual | CORPORATE OFFICER | — |
| HENRY, TERRY | Individual | CORPORATE OFFICER | — |
| LAY, LISA | Individual | CORPORATE OFFICER | — |
| SWANKER, RICHARD | Individual | CORPORATE OFFICER | — |
| THURMOND, JOAN | Individual | CORPORATE OFFICER | — |
| DEVELOPERS INVESTMENT COMPANY INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| LIFE CARE CENTERS OF AMERICA, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
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Payson Care Center holds an ElderGrade of B (80.6 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.96 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 30 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Payson Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.