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D

54/100

Below average

Palm Valley Post Acute

13575 West Mcdowell Road, Goodyear, AZ 85395

CMS 2/5 stars #75 of 77 in Maricopa County (623) 536-9911
Certified beds
180
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • $82,607 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Palm Valley Post Acute

Palm Valley Post Acute runs 180 certified beds in Goodyear under corporate ownership, and the staffing numbers are more mixed than they first look. Total nurse hours sit slightly above the national average, and turnover at 41.1% is actually below the norm, but weekend coverage drops about 6% from weekday levels. The inspection record is where the picture darkens. Forty-eight deficiencies are on file, including 19 tied to abuse and six serious enough to put residents in harm or jeopardy, which is why CMS has placed this home in its Special Focus Facility program. That designation isn't routine, it flags homes with a persistent pattern of poor care. One fine totaling $82,607 is also on record.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing13/30Stability10/15Outcomes15/15Enforcement2/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.75 total nurse hours per resident per day (national median 3.77)
  • →0.29 RN hours per resident per day
  • →Weekend staffing drops 6% against weekdays

Staff stability

10/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →41% of nursing staff left in the last year
  • →-2 for 3 administrator departures

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$82,607 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 54 (grade D), CMS Special Focus Facility

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.94 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.29 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.70 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover41.10%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: January 29, 2026 (9 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of PACS GROUP, which operates 275 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Palm Valley Post Acute

What is the ElderGrade for Palm Valley Post Acute? +

Palm Valley Post Acute holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Palm Valley Post Acute? +

Residents receive an average of 3.94 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Palm Valley Post Acute been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Palm Valley Post Acute accept Medicaid? +

Yes, Palm Valley Post Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.