84.8/100
Above average
5400 Fountain Ave, Los Angeles, CA 90029
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: June 5, 2025 (1 year ago).
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Part of SERRANO GROUP, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| JACOBS, DOV | Individual | CORPORATE OFFICER | — |
| SERRANO LICENSEE 1 LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| CUARESMA, ROLANDO | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BIN MENDEL LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| BL CALI PARTNERS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| JS FENTON LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| RGF CONSULTING LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| SERRANO GROUP LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| SERRANO PARTNERS LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| YAAME LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| FENSTERMAN, HOWARD | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| FENSTERMAN, JORDAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
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Palazzo Post Acute holds an ElderGrade of B (84.8 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.15 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 45 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Palazzo Post Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.