ElderGrade
A

85.8/100

Excellent

Pacific Hills Post Acute

370 Noble Court, Morgan Hill, CA 95037

CMS 4/5 stars #15 of 50 in Santa Clara County (408) 779-7346
Certified beds
99
Occupancy
98%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 26.8/30 Staffing 22/30 Stability 12/15 Outcomes 15/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

26.8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -3.2 for 26 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.8 total nurse hours per resident per day (national median 3.77)
  • 0.82 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 42% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.08 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.82 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.70 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 41.60%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 47 citations

Last standard health inspection: December 5, 2025 (8 months ago).

D May 27, 2026 F0849 From a complaint

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

No actual harm, potential for more than minimal harm

E May 18, 2026 F0553 From a complaint

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

No actual harm, potential for more than minimal harm

F Dec 5, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Dec 5, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

E Dec 5, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Dec 5, 2025 F0552

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

D Dec 5, 2025 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

D Dec 5, 2025 F0637

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SPYGLASS HEALTHCARE, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MCCORMACK, RYAN Individual CORPORATE DIRECTOR
OSCHEROWITZ, AVISHAI Individual CORPORATE DIRECTOR
AICHELE, JILL Individual OPERATIONAL/MANAGERIAL CONTROL
AWERBUCK, MATTHEW Individual OPERATIONAL/MANAGERIAL CONTROL
DAVIDSON, NIKKI Individual OPERATIONAL/MANAGERIAL CONTROL
ECHAORRE, LITA Individual OPERATIONAL/MANAGERIAL CONTROL
ESQUIVEL, MARIA Individual OPERATIONAL/MANAGERIAL CONTROL
GOMEZ LOPEZ, DELIA Individual OPERATIONAL/MANAGERIAL CONTROL
GOMEZ, EUFRASIA Individual OPERATIONAL/MANAGERIAL CONTROL
REYES, LIZA Individual OPERATIONAL/MANAGERIAL CONTROL
ROMAN, KRISTA Individual OPERATIONAL/MANAGERIAL CONTROL
TOMASETTI, AUDREY Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Pacific Hills Post Acute

What is the ElderGrade for Pacific Hills Post Acute? +

Pacific Hills Post Acute holds an ElderGrade of A (85.8 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pacific Hills Post Acute? +

Residents receive an average of 4.08 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pacific Hills Post Acute been cited for harming residents? +

No. None of the 47 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Pacific Hills Post Acute accept Medicaid? +

Yes, Pacific Hills Post Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.