64/100
Average
Our Lady Of Mercy Life Center
2 Mercycare Lane, Guilderland, NY 12084
- Certified beds
- 160
- Occupancy
- 93%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
Our read on Our Lady Of Mercy Life Center
Our Lady Of Mercy Life Center runs 160 certified beds as a nonprofit, but the numbers show some strain. Nurse staffing sits at 3.62 hours per resident day, roughly 6% under the national average of 3.86, and weekends dip about 8% below the home's own weekday levels. Annual turnover is 50.3% against a national 45.8%. The inspection record is where things get concerning: a 1-out-of-5 health inspection rating, with 25 deficiencies on file, including four tied to abuse. None reached harm or jeopardy level, and the most recent inspection was October 15, 2024. Quality and staffing measures both rated 3 out of 5. With half the staff turning over yearly and thin weekend coverage, those inspection findings deserve a closer look before you decide.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
15/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.74 total nurse hours per resident per day (national median 3.77)
- →0.79 RN hours per resident per day
- →Weekend staffing drops 8% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →50% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: October 15, 2024 (2 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of TRINITY HEALTH, which operates 19 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
Write a reviewNo family reviews yet for Our Lady Of Mercy Life Center. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about Our Lady Of Mercy Life Center
What is the ElderGrade for Our Lady Of Mercy Life Center? +
Our Lady Of Mercy Life Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Our Lady Of Mercy Life Center? +
Residents receive an average of 3.62 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Our Lady Of Mercy Life Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Our Lady Of Mercy Life Center accept Medicaid? +
Yes, Our Lady Of Mercy Life Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
- Add another