65/100
Average
13700 North Gayton Road, Richmond, VA 23233
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 67%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: May 3, 2023 (3 years ago).
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| BLUM, JONATHAN | Individual | CORPORATE DIRECTOR | — |
| KNESTOUT, BARRY | Individual | CORPORATE DIRECTOR | — |
| KRECK, MICHAEL | Individual | CORPORATE DIRECTOR | — |
| KNESTOUT, BARRY | Individual | CORPORATE OFFICER | — |
| BLUM, JONATHAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CATRAMBONE, JOSEPH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| KNESTOUT, BARRY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| KRECK, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BLUM, JONATHAN | Individual | ADP OF THE SNF | — |
| CATRAMBONE, JOSEPH | Individual | ADP OF THE SNF | — |
| KNESTOUT, BARRY | Individual | ADP OF THE SNF | — |
| KRECK, MICHAEL | Individual | ADP OF THE SNF | — |
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Our Lady Of Hope Health Center holds an ElderGrade of C (65 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.19 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 33 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Our Lady Of Hope Health Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.