ElderGrade
D

42/100

Below average

Optalis Health And Rehabilitation Of Three Rivers

517 S Erie St, Three Rivers, MI 49093

CMS 1/5 stars #3 of 4 in St. Joseph County (269) 273-8661
Certified beds
100
Occupancy
81%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $40,700 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -10 for 60 total citations against a national median of 17

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.21 total nurse hours per resident per day (national median 3.77)
  • 0.62 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 48% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $40,700 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.02 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.62 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.77 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 47.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 73 citations

Last standard health inspection: December 3, 2025 (8 months ago).

F Apr 2, 2026 F0727 From a complaint

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

F Dec 3, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Dec 3, 2025 F0868

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

No actual harm, potential for more than minimal harm

E Dec 3, 2025 F0552

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

E Dec 3, 2025 F0565

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of OPTALIS HEALTH & REHABILITATION, which operates 37 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
OPTUM MANAGEMENT SOLUTIONS. INC Organization INDIRECT OWNERSHIP INTEREST
SIENA LENDING GROUP LLC Organization 5% OR GREATER SECURITY INTEREST
PATEL, RAJAN Individual MANAGING CONTROL - GOVERNING BODY
SHARON, ROBERT Individual MANAGING CONTROL - GOVERNING BODY
OPTUM MANAGEMENT SOLUTIONS. INC Organization OPERATIONAL/MANAGERIAL CONTROL
DORSEY, JASMINE Individual OPERATIONAL/MANAGERIAL CONTROL
KEITH, ANGIE Individual OPERATIONAL/MANAGERIAL CONTROL
NONA MORGAN, CHARITY RENEE Individual OPERATIONAL/MANAGERIAL CONTROL
PATEL, RAJAN Individual OPERATIONAL/MANAGERIAL CONTROL
SHARON, ROBERT Individual OPERATIONAL/MANAGERIAL CONTROL
DUNN, CHARLES Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
SHAH, HEMANT Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...

What families say

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Common questions about Optalis Health And Rehabilitation Of Three Rivers

What is the ElderGrade for Optalis Health And Rehabilitation Of Three Rivers? +

Optalis Health And Rehabilitation Of Three Rivers holds an ElderGrade of D (42 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Optalis Health And Rehabilitation Of Three Rivers? +

Residents receive an average of 3.02 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Optalis Health And Rehabilitation Of Three Rivers been cited for harming residents? +

Yes. 3 of the 73 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Optalis Health And Rehabilitation Of Three Rivers accept Medicaid? +

Yes, Optalis Health And Rehabilitation Of Three Rivers is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.