ElderGrade
C

66.7/100

Average

Optalis Health And Rehabilitation Of Sterling Heig

38200 Schoenherr Road, Sterling Heights, MI 48312

CMS 3/5 stars #19 of 30 in Macomb County (586) 274-9044
Certified beds
163
Occupancy
94%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $4,233 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

20.7/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -5.3 for 32 total citations against a national median of 17

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.87 total nurse hours per resident per day (national median 3.77)
  • 0.58 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 58% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $4,233 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.99 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.58 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.61 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 58.10%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 43 citations

Last standard health inspection: June 25, 2025 (1 year ago).

G Jan 21, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

D Jan 21, 2026 F0740 From a complaint

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

No actual harm, potential for more than minimal harm

D Aug 6, 2025 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

F Jun 25, 2025 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Jun 25, 2025 F0814 From a complaint

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

No actual harm, potential for more than minimal harm

F Jun 25, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Jun 25, 2025 F0804 From a complaint

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of OPTALIS HEALTH & REHABILITATION, which operates 37 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
OPTUM MANAGEMENT SOLUTIONS. INC Organization INDIRECT OWNERSHIP INTEREST
SIENA LENDING GROUP LLC Organization 5% OR GREATER SECURITY INTEREST
PATEL, RAJAN Individual MANAGING CONTROL - GOVERNING BODY
SHARON, ROBERT Individual MANAGING CONTROL - GOVERNING BODY
OPTUM MANAGEMENT SOLUTIONS. INC Organization OPERATIONAL/MANAGERIAL CONTROL
BANDUR, KEVIN CHARLES Individual OPERATIONAL/MANAGERIAL CONTROL
KENNY, CARRIE ANN Individual OPERATIONAL/MANAGERIAL CONTROL
PARKER, SETH Individual OPERATIONAL/MANAGERIAL CONTROL
PATEL, RAJAN Individual OPERATIONAL/MANAGERIAL CONTROL
SHARON, ROBERT Individual OPERATIONAL/MANAGERIAL CONTROL
DUNN, CHARLES Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
SHAH, HEMANT Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...

What families say

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Common questions about Optalis Health And Rehabilitation Of Sterling Heig

What is the ElderGrade for Optalis Health And Rehabilitation Of Sterling Heig? +

Optalis Health And Rehabilitation Of Sterling Heig holds an ElderGrade of C (66.7 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Optalis Health And Rehabilitation Of Sterling Heig? +

Residents receive an average of 3.99 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Optalis Health And Rehabilitation Of Sterling Heig been cited for harming residents? +

Yes. 2 of the 43 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Optalis Health And Rehabilitation Of Sterling Heig accept Medicaid? +

Yes, Optalis Health And Rehabilitation Of Sterling Heig is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.