ElderGrade
B

83.6/100

Above average

Ohio Living Westminster-Thurber

717 Neil Avenue, Columbus, OH 43215

CMS 3/5 stars #11 of 57 in Franklin County (614) 228-8888
Certified beds
35
Occupancy
87%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $14,680 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

29.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -0.4 for 18 total citations against a national median of 17

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.09 total nurse hours per resident per day (national median 3.77)
  • 1.45 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 59% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $14,680 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.18 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.45 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.52 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 58.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 27 citations

Last standard health inspection: May 29, 2025 (1 year ago).

F May 7, 2026 F0804 From a complaint

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

D May 7, 2026 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D May 7, 2026 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D May 7, 2026 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D May 7, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D May 7, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

F May 29, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F May 29, 2025 F0947

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of OHIO LIVING COMMUNITIES, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ADAM, SANDRA Individual CORPORATE DIRECTOR
BELFANCE, LESLIE Individual CORPORATE DIRECTOR
INGWERSEN, MELISSA Individual CORPORATE DIRECTOR
JOYCE, JAMES Individual CORPORATE DIRECTOR
WHITE, TERRY Individual CORPORATE DIRECTOR
GUMINA, LAURENCE Individual CORPORATE OFFICER
STILLMAN, ROBERT Individual CORPORATE OFFICER
GUMINA, LAURENCE Individual OPERATIONAL/MANAGERIAL CONTROL
THORPE, REBECCA Individual OPERATIONAL/MANAGERIAL CONTROL
MACK, DONALD Individual ADP OF THE SNF
THORPE, REBECCA Individual ADP OF THE SNF

What families say

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Common questions about Ohio Living Westminster-Thurber

What is the ElderGrade for Ohio Living Westminster-Thurber? +

Ohio Living Westminster-Thurber holds an ElderGrade of B (83.6 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Ohio Living Westminster-Thurber? +

Residents receive an average of 5.18 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Ohio Living Westminster-Thurber been cited for harming residents? +

Yes. 1 of the 27 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Ohio Living Westminster-Thurber accept Medicaid? +

Yes, Ohio Living Westminster-Thurber is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.