81/100
Above average
514 West High Street, Waynesville, OH 45068
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 75%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: November 8, 2023 (2 years ago).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Part of OHIO LIVING COMMUNITIES, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| ADAM, SANDRA | Individual | CORPORATE DIRECTOR | — |
| INGWERSEN, MELISSA | Individual | CORPORATE DIRECTOR | — |
| JOYCE, JAMES | Individual | CORPORATE DIRECTOR | — |
| WHITE, TERRY | Individual | CORPORATE DIRECTOR | — |
| BELFANCE, LESLIE | Individual | CORPORATE OFFICER | — |
| GUMINA, LAURENCE | Individual | CORPORATE OFFICER | — |
| STILLMAN, ROBERT | Individual | CORPORATE OFFICER | — |
| BURNETT, DREW | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| PAPANEK, HOLLY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| INTELYCARE INC | Organization | ADP OF THE SNF | — |
| BURNETT, DREW | Individual | ADP OF THE SNF | — |
| PAPANEK, HOLLY | Individual | ADP OF THE SNF | — |
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Ohio Living Quaker Heights holds an ElderGrade of B (81 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 20 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Ohio Living Quaker Heights is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.