82/100
Above average
272 Benedict Ave, Norwalk, OH 44857
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: August 15, 2024 (2 years ago).
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
No actual harm, minimal potential
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
No actual harm, minimal potential
| Owner | Type | Role | Since |
|---|---|---|---|
| BURKEY, BRENT | Individual | CORPORATE DIRECTOR | — |
| CAMP, DENNIS | Individual | CORPORATE DIRECTOR | — |
| CORIELL, MARK | Individual | CORPORATE DIRECTOR | — |
| DOUGHTY, DENNIS | Individual | CORPORATE DIRECTOR | — |
| HAZEL, SUSAN | Individual | CORPORATE DIRECTOR | — |
| HUBER, JEFFERY | Individual | CORPORATE DIRECTOR | — |
| HUGHES, JOHN | Individual | CORPORATE DIRECTOR | — |
| LENDRUM, JOHN | Individual | CORPORATE DIRECTOR | — |
| ROBERTS, JULIE | Individual | CORPORATE DIRECTOR | — |
| ZAHLER, JONATHAN | Individual | CORPORATE DIRECTOR | — |
| MATTNER, MATTHEW | Individual | CORPORATE OFFICER | — |
| SILVESTRI, SCOTT | Individual | CORPORATE OFFICER | — |
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Norwalk Memorial Home holds an ElderGrade of B (82 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.72 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 23 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Norwalk Memorial Home is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.