ElderGrade
A

90/100

Excellent

Norton Community Hospital Snf Unit

100 15Th St Nw, Norton, VA 24273

CMS 5/5 stars #1 of 3 in Wise County (276) 679-9100
Certified beds
44
Occupancy
17%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $10,400 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 7.18 total nurse hours per resident per day (national median 3.77)
  • 4.23 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 12% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $10,400 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 7.23 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 4.23 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 6.33 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 11.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 21 citations

Last standard health inspection: February 12, 2026 (6 months ago).

G Feb 12, 2026 F0887

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Actual harm to a resident

D Feb 12, 2026 F0636

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

No actual harm, potential for more than minimal harm

D Feb 12, 2026 F0640

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

No actual harm, potential for more than minimal harm

D Feb 12, 2026 F0756

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

No actual harm, potential for more than minimal harm

D Feb 12, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Feb 12, 2026 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

F Apr 29, 2021 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Apr 29, 2021 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BENNETT, JULIE Individual CORPORATE DIRECTOR
DEATON, BUFORD Individual CORPORATE DIRECTOR
EICHORN, MARVIN Individual CORPORATE DIRECTOR
HILTON, SHANE Individual CORPORATE DIRECTOR
LEVINE, ALAN Individual CORPORATE DIRECTOR
WILGOCKI, GREGORY Individual CORPORATE DIRECTOR
BENNETT, JULIE Individual CORPORATE OFFICER
DEATON, BUFORD Individual CORPORATE OFFICER
EICHORN, MARVIN Individual CORPORATE OFFICER
HILTON, SHANE Individual CORPORATE OFFICER
LEVINE, ALAN Individual CORPORATE OFFICER
NEWBERRY, BRIAN Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Norton Community Hospital Snf Unit

What is the ElderGrade for Norton Community Hospital Snf Unit? +

Norton Community Hospital Snf Unit holds an ElderGrade of A (90 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Norton Community Hospital Snf Unit? +

Residents receive an average of 7.23 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Norton Community Hospital Snf Unit been cited for harming residents? +

Yes. 1 of the 21 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Norton Community Hospital Snf Unit accept Medicaid? +

Yes, Norton Community Hospital Snf Unit is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.