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A

94/100

Excellent

Norton Community Hospital Snf Unit

100 15Th St Nw, Norton, VA 24273

CMS 5/5 stars #1 of 3 in Wise County (276) 679-9100
Certified beds
44
Occupancy
17%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $10,400 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Norton Community Hospital Snf Unit

Norton Community Hospital's skilled nursing unit runs on unusually heavy staffing: 7.23 nurse hours per resident day, roughly double the national figure. Turnover sits at 11.8 percent against a national average near 46 percent, so the people caring for residents tend to stay. The trade-off is a longer deficiency record, 21 findings, one serious enough to involve harm, though nothing abuse-related, and the last inspection was recent. A single $10,400 fine is modest by industry standards. Weekend coverage dips about 12 percent below weekday levels, worth asking about if your family visits on Saturdays or Sundays. For a 44-bed nonprofit unit, the numbers point to consistent hands-on care with some paperwork problems behind it.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing29/30Stability15/15Outcomes12/15Enforcement8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →7.18 total nurse hours per resident per day (national median 3.77)
  • →4.23 RN hours per resident per day
  • →Weekend staffing drops 12% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →12% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$10,400 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day7.23 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours4.23 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours6.33 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover11.80%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 12, 2026 (8 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Norton Community Hospital Snf Unit

What is the ElderGrade for Norton Community Hospital Snf Unit? +

Norton Community Hospital Snf Unit holds an ElderGrade of A (94 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Norton Community Hospital Snf Unit? +

Residents receive an average of 7.23 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Norton Community Hospital Snf Unit been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Norton Community Hospital Snf Unit accept Medicaid? +

Yes, Norton Community Hospital Snf Unit is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.