65/100
Average
Northwestern Healthcare Center
570 North Rocky River Drive, Berea, OH 44017
- Certified beds
- 100
- Occupancy
- 48%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$152,195 in federal fines
CMS has fined this facility across 3 penalty action(s).
Nursing staff turnover of 60%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Northwestern Healthcare Center
Northwestern Healthcare Center runs 100 certified beds in Berea, and the staffing numbers are where the trouble starts: 3.45 nurse hours per resident day, about 11% under the national average, with weekends dipping roughly 8% below its own weekday level. That thin coverage shows up in the inspection record, too, 33 deficiencies on file, including four at the harm or jeopardy level and one tied to abuse, plus three fines totaling $152,195. Annual turnover sits at 60% against a national 45.8%, so residents cycle through a lot of unfamiliar faces. The quality measure stars look strong, and the most recent inspection was in August 2025, but a for-profit operator with this citation history and this much churn is worth a hard look before you decide.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
15/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.45 total nurse hours per resident per day (national median 3.77)
- →0.64 RN hours per resident per day
- →Weekend staffing drops 8% against weekdays
Staff stability
3/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →60% of nursing staff left in the last year
- →-2 for 2 administrator departures
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
2/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$152,195 in federal fines across 3 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: August 27, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of COMMUNICARE HEALTH, which operates 110 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Northwestern Healthcare Center
What is the ElderGrade for Northwestern Healthcare Center? +
Northwestern Healthcare Center holds an ElderGrade of C (65 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Northwestern Healthcare Center? +
Residents receive an average of 3.45 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Northwestern Healthcare Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Northwestern Healthcare Center accept Medicaid? +
Yes, Northwestern Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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