ElderGrade Check a home before you move a parent in Compare
Nursing homes Best graded Watchlist Home health Hospice Costs Medicaid Guides How we grade Ownership Compare homes
B

71.5/100

Above average

Northcrest Rehab And Nursing Center

240 Northcrest Drive, Napoleon, OH 43545

CMS 3/5 stars #3 of 3 in Henry County (419) 599-4070
Certified beds
87
Occupancy
62%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $13,870 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Northcrest Rehab And Nursing Center

Northcrest runs about 87 beds under a for-profit LLC, and its overall staffing sits just barely above the national average, a 1% edge that mostly disappears on weekends, when coverage drops roughly 17% below its own weekday level. That thin margin matters more given the 55.4% annual turnover, well above the 45.8% national figure, meaning the people at the bedside keep changing. Inspectors were last in on January 23, 2025, and the record shows 31 deficiencies, including two at the harm or jeopardy level and one abuse-related citation. The quality measure score of 4 out of 5 looks strong on paper, but the staffing and inspection numbers are what actually shape day-to-day care here.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing16.5/30Stability5/15Outcomes12/15Enforcement8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

16.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.84 total nurse hours per resident per day (national median 3.77)
  • →0.5 RN hours per resident per day
  • →Weekend staffing drops 17% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →55% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$13,870 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.91 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.50 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.23 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover55.40%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: January 23, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of CCH HEALTHCARE, which operates 33 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

Write a review

No family reviews yet for Northcrest Rehab And Nursing Center. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.

Common questions about Northcrest Rehab And Nursing Center

What is the ElderGrade for Northcrest Rehab And Nursing Center? +

Northcrest Rehab And Nursing Center holds an ElderGrade of B (71.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Northcrest Rehab And Nursing Center? +

Residents receive an average of 3.91 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Northcrest Rehab And Nursing Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Northcrest Rehab And Nursing Center accept Medicaid? +

Yes, Northcrest Rehab And Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.