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C

63/100

Average

Niles Care Center, Llc

911 S 3Rd St, Niles, MI 49120

CMS 2/5 stars #7 of 7 in Berrien County (269) 684-4320
Certified beds
100
Occupancy
53%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $159,701 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Nursing staff turnover of 68%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

  • Changed ownership in the last 12 months

    New owners often change staffing and management. Ratings from before the sale may not reflect current care.

Our read on Niles Care Center, Llc

Niles Care Center runs about 3.45 nurse hours per resident per day, roughly 11% under the national average, and weekend coverage drops another 13% below its own weekday level. Staff turnover sits at 67.8% against a national 45.8%, meaning most of the people caring for residents are relatively new. The current record shows 41 deficiencies, including 5 at the harm or jeopardy level and 3 tied to abuse, with two fines totaling $158,405 and a change in ownership in the past year. Its quality measure score looks strong, but that's calculated from resident data, not from how the place is actually run day to day.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing18/30Stability0/15Outcomes15/15Enforcement0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.01 total nurse hours per resident per day (national median 3.77)
  • →0.54 RN hours per resident per day
  • →Weekend staffing drops 13% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →68% of nursing staff left in the last year
  • →-2 for 3 administrator departures

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$159,701 in federal fines across 2 action(s)
  • →-2 for 2 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.45 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.54 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.99 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover67.80%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: January 23, 2026 (9 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of AVON HEALTHCARE, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Niles Care Center, Llc

What is the ElderGrade for Niles Care Center, Llc? +

Niles Care Center, Llc holds an ElderGrade of C (63 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Niles Care Center, Llc? +

Residents receive an average of 3.45 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Niles Care Center, Llc been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Niles Care Center, Llc accept Medicaid? +

Yes, Niles Care Center, Llc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.