92/100
Excellent
2300 Pavilion Drive, Kingsport, TN 37660
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: May 28, 2026 (2 months ago).
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Part of NATIONAL HEALTHCARE CORPORATION, which operates 69 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| MORGAN STANLEY INSTITUTIONAL ADVISORS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| NASON JR., HOWARD | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| NASON JR., HOWARD | Individual | CORPORATE OFFICER | — |
| NATIONAL HEALTHCARE CORPORATION | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| NHC-OP LP | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| ADAMS, DON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| DODSON, VICKI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| GRAPPERHAUS, EVA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| HUBBARD, MARY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| KIDD, BRIAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| NASON JR., HOWARD | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| USSERY, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Nhc Healthcare, Kingsport holds an ElderGrade of A (92 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.53 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 3 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Nhc Healthcare, Kingsport is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.