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A

88/100

Excellent

Newcastle Place

12600 N Port Washington Rd #300, Mequon, WI 53092

CMS 3/5 stars #2 of 4 in Ozaukee County (262) 387-8850
Certified beds
47
Occupancy
96%
Ownership
Non-profit
Accepts
Medicare

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $8,281 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Newcastle Place

Newcastle Place sits in Mequon with 47 certified beds under nonprofit ownership, and its staffing numbers stand out: 5.22 nurse hours per resident day, roughly 35% above the national average of 3.86. Weekend coverage dips about 9% below its own weekday level, but turnover at 43.2% is slightly better than the 45.8% national figure. The trouble is the inspection record, 43 deficiencies, including 2 at harm or jeopardy level and 10 tied to abuse, with a $12,740 fine and a May 2026 inspection date. Strong bedside hours and a clean quality measure score don't cancel out that many serious findings.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing26/30Stability12/15Outcomes12/15Enforcement8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.24 total nurse hours per resident per day (national median 3.77)
  • →1.1 RN hours per resident per day
  • →Weekend staffing drops 9% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →43% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$8,281 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.22 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.10 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.73 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover43.20%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 20, 2026 (5 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of LIFESPACE COMMUNITIES, which operates 15 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Newcastle Place

What is the ElderGrade for Newcastle Place? +

Newcastle Place holds an ElderGrade of A (88 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Newcastle Place? +

Residents receive an average of 5.22 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Newcastle Place been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Newcastle Place accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.