60.5/100
Average
1220 East Electric Blvd, Mcalester, OK 74501
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$7,371 in federal fines
CMS has fined this facility across 1 penalty action(s).
Nursing staff turnover of 73%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: December 31, 2025 (7 months ago).
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| ASPIRE MANAGEMENT LLC | Organization | DIRECT OWNERSHIP INTEREST | — |
| MONTGOMERY, THOMAS | Individual | DIRECT OWNERSHIP INTEREST | — |
| LOWE, TINA | Individual | CORPORATE OFFICER | — |
| MONTGOMERY, THOMAS | Individual | CORPORATE OFFICER | — |
| ASPIRE MANAGEMENT LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| BULLY GOOD INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| ANDERSON, WILLIAM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| COOLEY, CHELSEY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| LOWE, TINA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| MONTGOMERY, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| ASPIRE MANAGEMENT LLC | Organization | ADP OF THE SNF | — |
| BULLY GOOD INC | Organization | ADP OF THE SNF | — |
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New Hope Retirement & Care Center holds an ElderGrade of C (60.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.00 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 27 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, New Hope Retirement & Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.