64/100
Average
Heritage Hills Living & Rehabilitation Center
411 North West Street, Mcalester, OK 74502
- Certified beds
- 81
- Occupancy
- 70%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$73,288 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Heritage Hills Living & Rehabilitation Center
Heritage Hills Living & Rehabilitation Center runs 81 certified beds in McAlester under individual for-profit ownership, and the numbers that stand out most are on the inspection side: 52 deficiencies on the current record, including one at the harm or jeopardy level and four tied to abuse. That's a lot of findings, and the one-star health inspection rating reflects it. Nurse staffing sits at 3.29 hours per resident day, roughly 15% under the national average of 3.86, with turnover at 54.4% against a national 45.8%. Weekend coverage holds level with weekdays, which is something. The last inspection was October 31, 2024, and there's one fine on record totaling $73,288. Ask about the abuse-related findings and how they've been corrected.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
23/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.67 total nurse hours per resident per day (national median 3.77)
- →0.28 RN hours per resident per day
- →Weekend staffing holds steady
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →54% of nursing staff left in the last year
Resident outcomes
5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →2 of 5 stars on the CMS quality-measure rating
Enforcement history
3/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$73,288 in federal fines across 1 action(s)
- →-2 for 1 denial(s) of Medicare payment for new admissions
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: October 31, 2024 (2 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Heritage Hills Living & Rehabilitation Center
What is the ElderGrade for Heritage Hills Living & Rehabilitation Center? +
Heritage Hills Living & Rehabilitation Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Heritage Hills Living & Rehabilitation Center? +
Residents receive an average of 3.29 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Heritage Hills Living & Rehabilitation Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Heritage Hills Living & Rehabilitation Center accept Medicaid? +
Yes, Heritage Hills Living & Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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