ElderGrade
C

56.7/100

Average

Nella's At Autumn Lake Healthcare

499 Ferguson Road, Elkins, WV 26241

CMS 1/5 stars #2 of 3 in Randolph County (304) 636-1008
Certified beds
100
Occupancy
95%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $59,810 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 14.7/30 Staffing 13/30 Stability 12/15 Outcomes 12/15 Enforcement 5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

14.7/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -5.3 for 32 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.7 total nurse hours per resident per day (national median 3.77)
  • 0.54 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 44% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $59,810 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.29 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.54 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.05 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 44.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 35 citations

Last standard health inspection: August 5, 2025 (1 year ago).

F Dec 30, 2025 F0801 From a complaint

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

No actual harm, potential for more than minimal harm

F Dec 30, 2025 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Dec 30, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Dec 30, 2025 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

L Aug 5, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

E Aug 5, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E Aug 5, 2025 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

E Aug 5, 2025 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of AUTUMN LAKE HEALTHCARE, which operates 60 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
STERN, ARYEH Individual INDIRECT OWNERSHIP INTEREST
BOLYARD, JONTHAN Individual OPERATIONAL/MANAGERIAL CONTROL
CHUA, CATHERINE Individual OPERATIONAL/MANAGERIAL CONTROL
SCHWARTZ, MARK Individual OPERATIONAL/MANAGERIAL CONTROL
A & R STERN FAMILY WV HOLDINGS LLC Organization ADP OF THE SNF
A STERN FAMILY TRUST WV Organization ADP OF THE SNF
ACCURATE STAFFING LLC Organization ADP OF THE SNF
BRAND SONNENSCHINE LLP Organization ADP OF THE SNF
R STERN FAMILY TRUST Organization ADP OF THE SNF
BOLYARD, JONTHAN Individual ADP OF THE SNF
CHUA, CATHERINE Individual ADP OF THE SNF
STERN, ARYEH Individual ADP OF THE SNF

What families say

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Common questions about Nella's At Autumn Lake Healthcare

What is the ElderGrade for Nella's At Autumn Lake Healthcare? +

Nella's At Autumn Lake Healthcare holds an ElderGrade of C (56.7 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Nella's At Autumn Lake Healthcare? +

Residents receive an average of 3.29 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Nella's At Autumn Lake Healthcare been cited for harming residents? +

Yes. 1 of the 35 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Nella's At Autumn Lake Healthcare accept Medicaid? +

Yes, Nella's At Autumn Lake Healthcare is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.