ElderGrade
C

55.8/100

Average

Natchitoches Community Care Center

781 Highway 494, Natchitoches, LA 71457

CMS 2/5 stars #2 of 3 in Natchitoches County (318) 352-8296
Certified beds
120
Occupancy
91%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $123,305 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

9.3/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years
  • -0.7 for 19 total citations against a national median of 17

Staffing

20.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.81 total nurse hours per resident per day (national median 3.77)
  • 0.31 RN hours per resident per day
  • Weekend staffing drops 22% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 44% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $123,305 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.42 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.31 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.46 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 44.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 29 citations

Last standard health inspection: September 17, 2025 (11 months ago). That inspection produced no citations — the findings below are older.

D May 29, 2025 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D May 29, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Feb 12, 2025 F0576 From a complaint

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

No actual harm, potential for more than minimal harm

D Dec 30, 2024 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Dec 30, 2024 F0585 From a complaint

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D Dec 30, 2024 F0756 From a complaint

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

No actual harm, potential for more than minimal harm

E Nov 7, 2024 F0641 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Nov 7, 2024 F0658 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMMCARE CORPORATION, which operates 16 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
HARVEY PSARELLIS, DAWN Individual W-2 MANAGING EMPLOYEE
LUNDBERG, ALEC Individual W-2 MANAGING EMPLOYEE
PRECHTER, PATRICIA Individual W-2 MANAGING EMPLOYEE
FORD, MICHAEL Individual CORPORATE DIRECTOR
MANGUN, GAROLD Individual CORPORATE DIRECTOR
PLAISANCE, WAYNE Individual CORPORATE DIRECTOR
PRECHTER, PATRICIA Individual CORPORATE DIRECTOR
TUCKER, JAMES Individual CORPORATE DIRECTOR
HARVEY PSARELLIS, DAWN Individual CORPORATE OFFICER
MANGUN, GAROLD Individual CORPORATE OFFICER
PRECHTER, PATRICIA Individual CORPORATE OFFICER
COMMCARE MANAGEMENT CORPORATION Organization OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Natchitoches Community Care Center

What is the ElderGrade for Natchitoches Community Care Center? +

Natchitoches Community Care Center holds an ElderGrade of C (55.8 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Natchitoches Community Care Center? +

Residents receive an average of 4.42 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Natchitoches Community Care Center been cited for harming residents? +

Yes. 3 of the 29 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Natchitoches Community Care Center accept Medicaid? +

Yes, Natchitoches Community Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.