ElderGrade
A

85/100

Excellent

Mount Carmel Rehabilitation And Nursing Center

235 Myrtle Street, Manchester, NH 03104

CMS 4/5 stars #4 of 21 in Hillsborough County (603) 627-3811
Certified beds
122
Occupancy
90%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

24/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.56 total nurse hours per resident per day (national median 3.77)
  • 0.66 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 43% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.08 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.66 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.70 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 43.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 10 citations

Last standard health inspection: July 24, 2025 (1 year ago).

D Jul 24, 2025 F0552

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

D Jul 24, 2025 F0887

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

No actual harm, potential for more than minimal harm

D May 22, 2024 F0554

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

No actual harm, potential for more than minimal harm

D May 22, 2024 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D May 22, 2024 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D May 22, 2024 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

B May 22, 2024 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, minimal potential

D Apr 27, 2023 F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CATHOLIC CHARITIES NEW HAMPSHIRE, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BERNARD, ALAIN Individual W-2 MANAGING EMPLOYEE
BLONSKI, THOMAS Individual W-2 MANAGING EMPLOYEE
BOHUNICKY, JOSEPH Individual W-2 MANAGING EMPLOYEE
RICHARDSON, SARAH Individual W-2 MANAGING EMPLOYEE
ZIRKLE, KAREN Individual W-2 MANAGING EMPLOYEE
BARRETT, KEVIN Individual CORPORATE DIRECTOR
COUGHLIN, ADAM Individual CORPORATE DIRECTOR
DEMERS, KATE Individual CORPORATE DIRECTOR
DESROSIERS, KEVIN Individual CORPORATE DIRECTOR
FORD, PATRICK Individual CORPORATE DIRECTOR
HILTON, RICHARD Individual CORPORATE DIRECTOR
HUARD, SUSAN Individual CORPORATE DIRECTOR

What families say

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Common questions about Mount Carmel Rehabilitation And Nursing Center

What is the ElderGrade for Mount Carmel Rehabilitation And Nursing Center? +

Mount Carmel Rehabilitation And Nursing Center holds an ElderGrade of A (85 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Mount Carmel Rehabilitation And Nursing Center? +

Residents receive an average of 4.08 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Mount Carmel Rehabilitation And Nursing Center been cited for harming residents? +

No. None of the 10 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Mount Carmel Rehabilitation And Nursing Center accept Medicaid? +

Yes, Mount Carmel Rehabilitation And Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.