ElderGrade
A

86/100

Excellent

Monument Healthcare Millcreek

1201 East 4500 South, Salt Lake City, UT 84117

CMS 4/5 stars #4 of 35 in Salt Lake County (801) 261-3664
Certified beds
120
Occupancy
70%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.78 total nurse hours per resident per day (national median 3.77)
  • 1.05 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 47% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.74 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 1.05 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.28 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 46.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 18 citations

Last standard health inspection: November 20, 2025 (9 months ago).

D Jan 21, 2026 F0694 From a complaint

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

No actual harm, potential for more than minimal harm

D Jan 21, 2026 F0697 From a complaint

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

No actual harm, potential for more than minimal harm

E Nov 20, 2025 F0757 From a complaint

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

No actual harm, potential for more than minimal harm

E Nov 20, 2025 F0919 From a complaint

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

No actual harm, potential for more than minimal harm

D Nov 20, 2025 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Nov 20, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Nov 20, 2025 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D Nov 20, 2025 F0773 From a complaint

Administration Deficiencies

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MONUMENT HEALTH GROUP, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MONUMENT HEALTH PROPERTIES LLC Organization 5% OR GREATER MORTGAGE INTEREST
MONUMENT REAL ESTATE MILLCREEK LLC Organization 5% OR GREATER MORTGAGE INTEREST
DANSIE, GUY Individual CORPORATE OFFICER
LANGFORD, SCOTT Individual CORPORATE OFFICER
MOSS, TYLER Individual CORPORATE OFFICER
BEAVER VALLEY HOSPITAL Organization OPERATIONAL/MANAGERIAL CONTROL
HEALTH GROUP MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL
ALLEN, RICHARD Individual OPERATIONAL/MANAGERIAL CONTROL
CARTER, LAUREL Individual OPERATIONAL/MANAGERIAL CONTROL
CLAWSON, TRAVIS Individual OPERATIONAL/MANAGERIAL CONTROL
DEVASHRAYEE, TRAVIS Individual OPERATIONAL/MANAGERIAL CONTROL
DOTSON, WARD Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Monument Healthcare Millcreek

What is the ElderGrade for Monument Healthcare Millcreek? +

Monument Healthcare Millcreek holds an ElderGrade of A (86 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Monument Healthcare Millcreek? +

Residents receive an average of 3.74 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Monument Healthcare Millcreek been cited for harming residents? +

No. None of the 18 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Monument Healthcare Millcreek accept Medicaid? +

Yes, Monument Healthcare Millcreek is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.