86/100
Excellent
Monument Healthcare Millcreek
1201 East 4500 South, Salt Lake City, UT 84117
- Certified beds
- 120
- Occupancy
- 70%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Monument Healthcare Millcreek
Monument Healthcare Millcreek runs about 3.74 nurse hours per resident each day, a bit under the national average of 3.86, and weekends drop roughly 12% below what the home staffs on weekdays. That gap matters most on Saturdays and Sundays, when families often visit and don't see the weekday crew. Annual turnover sits at 46.9%, just above the national 45.8%, so expect some churn in who's caring for your relative. Eighteen deficiencies appear on the current record, two tied to abuse, though none rose to the harm or jeopardy level, and the last inspection was November 20, 2025. The quality measure rating is strong; the inspection history is more mixed.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
22/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.78 total nurse hours per resident per day (national median 3.77)
- →1.05 RN hours per resident per day
- →Weekend staffing drops 12% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →47% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: November 20, 2025 (11 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of MONUMENT HEALTH GROUP, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Monument Healthcare Millcreek
What is the ElderGrade for Monument Healthcare Millcreek? +
Monument Healthcare Millcreek holds an ElderGrade of A (86 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Monument Healthcare Millcreek? +
Residents receive an average of 3.74 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Monument Healthcare Millcreek been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Monument Healthcare Millcreek accept Medicaid? +
Yes, Monument Healthcare Millcreek is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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