69.5/100
Average
Monroe Community Hospital
435 East Henrietta Road, Rochester, NY 14620
- Certified beds
- 566
- Occupancy
- 69%
- Ownership
- Government
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$94,936 in federal fines
CMS has fined this facility across 2 penalty action(s).
Our read on Monroe Community Hospital
Monroe Community Hospital is a county-run home with 566 beds, and its numbers tell two different stories. The clinical quality measures look good, four stars there, but the inspection record is where things fall apart: 11 deficiencies, four of them serious enough to put residents in harm's way, and two tied to abuse. Fines total nearly $95,000. Staffing sits just barely above the national average, and weekends run about 17% thinner than weekdays, which matters when you're thinking about who's actually on the floor on a Saturday. Turnover, at 45.3%, is roughly in line with the national rate. The last full inspection was in December 2024.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
16.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.79 total nurse hours per resident per day (national median 3.77)
- →0.48 RN hours per resident per day
- →Weekend staffing drops 17% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →45% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
2/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$94,936 in federal fines across 2 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: December 20, 2024 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Monroe Community Hospital
What is the ElderGrade for Monroe Community Hospital? +
Monroe Community Hospital holds an ElderGrade of C (69.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Monroe Community Hospital? +
Residents receive an average of 3.89 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Monroe Community Hospital been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Monroe Community Hospital accept Medicaid? +
Yes, Monroe Community Hospital is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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