ElderGrade
C

66.2/100

Average

Miletree Center

825 Summit Street, Spencer, WV 25276

CMS 4/5 stars #2 of 2 in Roane County (304) 927-1007
Certified beds
62
Occupancy
96%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

27.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -2.8 for 25 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.76 total nurse hours per resident per day (national median 3.77)
  • 0.51 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 45% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.18 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.51 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.81 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 44.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 41 citations

Last standard health inspection: August 18, 2025 (1 year ago).

E Aug 18, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Aug 18, 2025 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Aug 18, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Aug 18, 2025 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D Aug 18, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Aug 18, 2025 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Aug 18, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Aug 18, 2025 F0805

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of GENESIS HEALTHCARE, which operates 185 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BERG, MICHAEL Individual CORPORATE OFFICER
BRIDGEFORD, LAURA Individual CORPORATE OFFICER
MENDELSON, AVI Individual CORPORATE OFFICER
CHRISTIANSEN, CARROLL Individual OPERATIONAL/MANAGERIAL CONTROL
STARCHER, CHRISTIANA Individual OPERATIONAL/MANAGERIAL CONTROL
CHRISTIANSEN, CARROLL Individual ADP OF THE SNF
STARCHER, CHRISTIANA Individual ADP OF THE SNF
FC-GEN OPERATIONS INVESTMENT LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GEN OPERATIONS I LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GEN OPERATIONS II LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GENESIS HEALTHCARE INC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
GENESIS HEALTHCARE LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Miletree Center

What is the ElderGrade for Miletree Center? +

Miletree Center holds an ElderGrade of C (66.2 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Miletree Center? +

Residents receive an average of 3.18 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Miletree Center been cited for harming residents? +

No. None of the 41 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Miletree Center accept Medicaid? +

Yes, Miletree Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.