ElderGrade
D

40/100

Below average

Medilodge Of Grand Rapids

2000 Leonard Ne, Grand Rapids, MI 49505

CMS 1/5 stars #25 of 27 in Kent County (616) 458-1133
Certified beds
55
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 6 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $57,658 in federal fines

    CMS has fined this facility across 3 penalty action(s).

  • Nursing staff turnover of 65%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 4 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -10 for 50 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.23 total nurse hours per resident per day (national median 3.77)
  • 0.77 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

3/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 65% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $57,658 in federal fines across 3 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.97 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.77 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.46 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 64.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 68 citations

Last standard health inspection: June 4, 2025 (1 year ago).

J Jan 29, 2026 F0678 From a complaint

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Immediate jeopardy to resident health or safety

G Jan 29, 2026 F0578 From a complaint

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Actual harm to a resident

F Jun 4, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Jun 4, 2025 F0867

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

No actual harm, potential for more than minimal harm

E Jun 4, 2025 F0725 From a complaint

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

D Jun 4, 2025 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Jun 4, 2025 F0693

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

D Jun 4, 2025 F0742

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MEDILODGE, which operates 53 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
NORCROSS, ROBERT Individual CONTRACTED MANAGING EMPLOYEE
ROGERS, STACEY Individual CONTRACTED MANAGING EMPLOYEE
KIRK, KRISTINE Individual W-2 MANAGING EMPLOYEE
FLASHNER, CRAIG Individual CORPORATE DIRECTOR
PERLSTEIN, YITZCHOK Individual CORPORATE DIRECTOR
CENTURY HEALTHCARE MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL
PRESTIGE ADMINISTRATIVE SERVICES, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
FLASHNER, CRAIG Individual OPERATIONAL/MANAGERIAL CONTROL
B&Y HEALTHCARE S CORP Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
B&Y TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
CODY HEALTHCARE S CORP Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
CRAIG FLASHNER 2007 TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Medilodge Of Grand Rapids

What is the ElderGrade for Medilodge Of Grand Rapids? +

Medilodge Of Grand Rapids holds an ElderGrade of D (40 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Medilodge Of Grand Rapids? +

Residents receive an average of 3.97 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Medilodge Of Grand Rapids been cited for harming residents? +

Yes. 6 of the 68 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Medilodge Of Grand Rapids accept Medicaid? +

Yes, Medilodge Of Grand Rapids is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.