ElderGrade
B

71/100

Above average

Maple Leaf Health Care Center

198 Pearl Street, Manchester, NH 03104

CMS 5/5 stars #12 of 21 in Hillsborough County (603) 669-1660
Certified beds
114
Occupancy
94%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 10/30 Stability 12/15 Outcomes 9/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.81 total nurse hours per resident per day (national median 3.77)
  • 0.6 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 40% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.91 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.60 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.67 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 40.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 4, 2026 (5 months ago).

D Mar 4, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

B Mar 4, 2026 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, minimal potential

D Jan 24, 2025 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Jan 24, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Jan 24, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

B Jan 24, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, minimal potential

D Jan 25, 2024 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
DWIGHT MORTGAGE TRUST LLC Organization 5% OR GREATER SECURITY INTEREST
MATERA HEALTH LLC Organization OPERATIONAL/MANAGERIAL CONTROL
PEPPER, YEHUDA Individual OPERATIONAL/MANAGERIAL CONTROL
NH3 OPCO HOLDCO LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
PEPPER, YEHUDA Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
SCHWARCZ, ELLIOT Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
ESNH LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
JPNH LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Maple Leaf Health Care Center

What is the ElderGrade for Maple Leaf Health Care Center? +

Maple Leaf Health Care Center holds an ElderGrade of B (71 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Maple Leaf Health Care Center? +

Residents receive an average of 2.91 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Maple Leaf Health Care Center been cited for harming residents? +

No. None of the 7 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Maple Leaf Health Care Center accept Medicaid? +

Yes, Maple Leaf Health Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.