ElderGrade
B

73.5/100

Above average

Manchester Rehabilitation And Healthcare Center

385 W Center St, Manchester, CT 06040

CMS 4/5 stars #27 of 65 in Capitol County (860) 646-0129
Certified beds
126
Occupancy
95%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $12,735 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 23.5/30 Staffing 15/30 Stability 12/15 Outcomes 15/15 Enforcement 8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

23.5/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -2.5 for 24 total citations against a national median of 17

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.77 total nurse hours per resident per day (national median 3.77)
  • 0.59 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 42% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $12,735 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.84 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.59 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.37 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 42.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 25 citations

Last standard health inspection: March 16, 2026 (5 months ago).

G Mar 25, 2026 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

D Mar 25, 2026 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

E Mar 16, 2026 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Mar 16, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Mar 16, 2026 F0882

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

No actual harm, potential for more than minimal harm

D Mar 16, 2026 F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Mar 16, 2026 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Mar 16, 2026 F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ATLAS HEALTHCARE, which operates 29 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
GOLDBERGER, SHLOMO Individual W-2 MANAGING EMPLOYEE
BAK, PINCHOS Individual CORPORATE OFFICER
JMH FAMILY LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
JMH FAMILY TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
MALT FAMILY TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
MLS FAMILY LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
MLS FAMILY TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
SGS 2010 FAMILY TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
SGS FAMILY LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
SGS FAMILY TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
TYH 2017 TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
CT-3 OPERATIONS HOLDINGS LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Manchester Rehabilitation And Healthcare Center

What is the ElderGrade for Manchester Rehabilitation And Healthcare Center? +

Manchester Rehabilitation And Healthcare Center holds an ElderGrade of B (73.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Manchester Rehabilitation And Healthcare Center? +

Residents receive an average of 3.84 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Manchester Rehabilitation And Healthcare Center been cited for harming residents? +

Yes. 1 of the 25 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Manchester Rehabilitation And Healthcare Center accept Medicaid? +

Yes, Manchester Rehabilitation And Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.